Comments from Assessors

“.... During my time as an assessor, I’ve noticed a lot of the drivers have much more respect for the NVQ programme once they realise that all our assessors are drivers themselves and really understand the job ...”

... the first meeting between the assessor and the driver is key in establishing a good rapport and making sure that the assessor can build around the driver’s usual work routine without getting in the way ... The whole programme is about giving adding value to what our drivers do ....”

“... our taxi drivers come from a variety of cultural and religious backgrounds and we pride ourselves, at Profound Services, in meeting our candidates’ requirements in a flexible way. For instance, a group of our Asian candidates recently took part in the programme during Ramadan and we were able to complete their training in a way that took the requirements of this important religious season fully into account ...”

More testimonials